How AI Works

AI learns, predicts and generates content.

  • AI learns by studying examples (data) to recognize patterns, much like how people learn by exploring concepts, practicing and observing the world around them.
  • AI predicts by using what it’s learned to answer questions, provide suggestions or even create new content.
  • AI generates new content (text, images, code, etc.).

Simply put, AI doesn’t "think" like humans—it learns from data, predicts what makes sense based on its training and generates new content by identifying patterns in vast amounts of information.

EXPLAINED

What is Artificial Intelligence?

Computer Scientist Michael Littman discusses the early development of artificial intelligence and highlights humanity’s ongoing role in shaping its future. Learn how AI began, how it’s evolving and what that means for us today (2023).

IT Support Services

Demystifying AI

This explainer video decodes artificial intelligence jargon by breaking down core concepts like algorithms, machine learning, and neural networks into simple building blocks. Learn how key training methods, real-world applications, and emerging technologies are shaping the future of AI.

What AI Can and Can't Do

What AI Can Do

  • Speed up workflows.
  • Generate ideas.
  • Enhance decision-making.
  • Automate repetitive tasks.
  • Identify trends and insights.
  • Comparative analysis.

What AI Can’t Do

  • Think like humans; it predicts outcomes based on data.
  • Guarantee accuracy; it may generate biased or false info.
  • Be trusted to operate without human oversight.
  • Create with originality or emotional depth.
  • Make ethical decisions or understand morality.
  • Possess self-awareness or consciousness.

Differences in AI

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Diagram showing AI layers: AI, ML, Deep Learning, GenAI, and LLMs, with chatbots at the core.
  • Machine Learning (ML): A way to build AI by using algorithms that learn patterns from data. ML systems improve with more data.
  • Deep Learning: A type of machine learning that uses layered systems (neural networks) to recognize complex patterns in data. It powers GenAI tools that create content like text, images or audio.
  • Generative AI (GenAI): AI models that generate new content (like text, images or audio) by learning from large datasets. Open-source models (Llama 2, Stable Diffusion) allow developers to modify them, while closed-source models (ChatGPT, Gemini) restrict access to their parameters and training data.
  • Large Language Models (LLMs): Advanced natural language processing (NLP) systems trained on massive text datasets, used for generating and analyzing content.
  • Chatbots: Interactive systems that provide automated responses or assistance using conversational text.

AI Explained

AI, Machine Learning, Deep Learning and Generative AI Explained

Learn more about the distinctions between AI, ML, DL and foundation models and how these technologies have evolved (2024).

AI Collaboration

Generative AI vs Agentic AI: Shaping the Future of AI Collaboration

Martin Keen explains how generative AI powers content creation and image generation, while agentic AI uses LLMs and chain-of-thought reasoning for proactive tasks like personal shopping and conference planning. (2024).

Introduction to AI Literacy

What is AI Literacy?

In this video, Data Literacy CEO Ben Jones explains what “AI Literacy” means and explores its four key elements: the ability to recognize, grasp, use and critically assess artificial intelligence and its impact on the world (2024).